Remote clocking in with phones

Customers with employees working on remote sites find phone and smartphone app clocking particularly useful and cost-effective for keeping on top of remote attendance tracking.

Organisations using uAttend phone and smartphone app clocking in include cleaning, on-site maintenance companies and carers making home or other site visits.

If employees need to be in a specific place at the same time each week the uAttend system can email you if things don’t quite go to plan – you can set up alert emails, for example for early or late clocking in and out, or if an employee forgets to take a required break. You’ll be able to check online 24/7, 365 days a year to see who’s clocked in (and where they are) using a PC, Mac, smartphone or tablet.

How staff clock in and out using telephone clocking

You select which employees can clock in by phone through your uAttend online account.

To clock in or out on the phone, employees use a standard touch-tone phone and dial the uAttend freephone clocking number. Landline phone clocking costs 3p each time an employee clocks in or out (the smartphone app is free).

To clock in or out, staff dial the uAttend freephone number and follow the voice prompts to enter:

  • Your company identification number.
  • Their PIN (Personal Identification Number).
  • A department or location identifier.
  • Once complete they’re told that they’ve clocked in or clocked out – easy!

We’ve found that when staff are used to the process they can enter the details within 15 seconds. They don’t have to wait for the voice prompts, they can enter a ‘#’ after each entry to move quickly on to the next option.

The telephone numbers that employees can clock in from can be set up in the system to stop abuse. Caller Line Identification (CLI) shows the phone number used to clock.

Using the freephone number means that if your staff are using a client’s phone to clock in, your client doesn’t pay for the cost of the call.

Try a test phone clocking now:

Call: 03333 446444, wait for a reply then enter Company Number: 27960#, PIN: 1010#, Department : 85803#

If you’re interested in smartphone app clocking for remote workers and geolocation tracking – click to find out how it works in uAttend

Getting up and running with the uAttend phone attendance system is simple

  1. Choose the monthly pricing plan for the number of employees you want to clock in.
  2. Follow the simple set up instructions, (if you need help, there’s online resources and access to the friendly UK helpdesk (which is part of your monthly subscription – not an extra)
  3. We’ll arrange a free follow-up training session to make sure your uAttend attendance system is working the way you want it to.

You can use uAttend’s clocking in options in any combination you want, web, phone, smartphonebiometric and RFID clocking terminals.

Any questions, or if you’d like an online demo to see how clocking in with uAttend could work for you, call 01761 410015, email us, or click the chat icon.


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“I like to use technology that makes things simpler for colleagues like the uAttend phone clocking in option, it’s easy for them to clock in and out. We know where they are because the system only recognises designated phones.”   See case study 

Keith Busfield

IT Support Manager
Future Cleaning Services