How uAttend works for care homes
When you’re talking about vulnerable people, ensuring excellent customer service and safety is paramount. To do this you need workers, if you have workers you need a care home employee attendance tracker.
It’s not about scrimping pennies, or pushing more pressure onto your workforce. But ensuring you have the right people in place to do their job.
As well as spot any trends where there could be weaknesses or unhappy employees.
Care Home sector landscape:
We know this number has grown significantly. Given the UK’s ageing population, the care home sector forms an invaluable part of the small business landscape.
Despite their need, care homes are subject to the same economic pressures as other SMEs. So the care home sector also needs to carefully manage its resources and workforce to run its business as efficiently as possible.
Care Home attendance challenges:
- Care homes offer 24/7 care to patients. Meaning 24/7 staffing.
- Complex shift patterns to run not just the care aspect, but the admin and business side. Think of cleaners, receptionists, sales and more.
- Mulitple sites. Care homes are often part of a network, meaning multiple care sites and workers spread across locations.
- Night shifts, overtime, Sunday hours. They all will have different pay rates. Employees will also have different pay rates based on expertise.
- Healthcare and care homes have strict working rules for compliance. Making sure breaks are taken, employees are rested and more can be a nightmare.
How uAttend’s system can help care homes
Care home businesses are looking to increase the efficiency of their workforce management. All too often it takes too much time and hands-on skill.
One popular solution has been the switch to using time and attendance systems.
How can a time and attendance system help manage care home staff?
- Easier clocking in and out
Replace unreliable paper timesheets or local spreadsheets with automated timekeeping.
Staff can choose from a variety of clocking-in options including smartphones (iPhone or Android), RFID terminals, biometric fingerprint or facial clocks, or telephone clocking in.
- Simpler payroll processing
Replace monthly payroll panics with timesheet data which can be automatically exported to payroll.
This means your payroll will be easier and more accurate as it’s based on your employee clocking data.
- Keep track of absences and no-shows
Managers can keep track of absences, holidays etc and be alerted when staff have not shown up for work.
This can be vital in a care setting where regulations govern staffing ratios needed.
- Know who’s at work, or not
The real-time dashboard allows managers and supervisors to know exactly which staff are on the premises.
Cloud-based time and attendance systems allow access to the software from any internet-enabled device.
Managers don’t have to be tied to the office computer while appropriately-authorised staff can also access relevant clocking and other information.
- Generate reports
An invaluable function is the ability to easily create reports from the data stored in the cloud-based system.
This can be useful to keep a check on budgets and spending. It could spot absence trends. Show you labour hours by site or department and more.
What our care home customers say:
Read about our customer story on the Stella Maris Care Home in Swansea.
It provides personal care for up to 21 people aged 65+.
Its Administration Manager, Madeline, wanted to improve overall efficiency at the home. She chose uAttend to help manage its 40 employees.
Without a doubt, it has saved us money… uAttend has reduced the time spent on payroll by over 50%.
To book a demo to see how uAttend can help your care home employee attendance, click here.
To watch a pre-recorded demo, click here.