Why the healthcare industry needs time and attendance systems

To stay competitive, businesses in the healthcare sector are always seeking to offer the most streamlined service – one of the most important aspects is the efficient management of its workforce and that’s why many are turning to time and attendance systems to achieve this.

The healthcare industry provides vital services to us all. It’s no surprise to learn then that total UK healthcare expenditure in 2015 was £185billion, comprising 9.9% of GDP. (ONS 2017). A mix of government and non-government expenditure, it demonstrates the strength of the healthcare industry.

The non-government sector plays an important role in supporting and complementing the National Health Service, offering a wide range of services from social care, nursing homes, and provision of specialist care and healthcare staff. The NHS relies on the private healthcare sector in a time of squeezed funding and an ageing population, often sub-contracting provision.

Managing workers in the healthcare sector can be challenging due to its nature and complexity:

  • The healthcare sector operates 24 hours a day  with no opening and closing like some other businesses.
  • There are a wide range of employees with very different roles to manage – from doctors and other medical professionals, to paramedics, cleaners, catering and administrative staff.
  • The sector operates in a highly-regulated environment with targets and staffing ratios.
  • There are often late changes to staffing requirements, depending of the needs of patients and staffing shortages.
  • The work is high-profile with the enormous pressure falling on managers and staff that caring for patients entails.

These unique characteristics of the sector all demand a high degree of management, time and skill to cope with the different types of staff on different shifts and over multiple sites. An automated time and attendance system provides an excellent solution to the challenges faced.

Why is time and attendance important for the healthcare industry?

  • Clocking in and out of various types of staff – you can choose from a range of clocking options to make it easier for healthcare staff arriving and leaving work, and also for supervisors and managers to keep track of hours worked.
  • Know who’s in or out – real time dashboards and reports can be viewed 24/7 so you always know who’s in and who’s out.
  • Easier payroll processing – a time and attendance system automatically captures clocking-in data and the data can easily be exported to payroll systems or bureau, allowing seamless payroll accuracy for all healthcare employees.
  • Creates reports – the captured data can be collated into reports giving you greater insights into how your business and workforce are performing.

Digital technology is already revolutionising healthcare itself – from apps which monitor blood glucose levels to software which analyses patient data. It makes sense that healthcare workforce management too should take advantage of technology to increase efficiency and save on time and money.

Having an excellent time and attendance system in place means more time to focus on patients and other aspects of the business – opting for a cloud-based system like uAttend allows even greater convenience and access to your employee information 24/7 wherever you are.


About the Author

Chronologic - uAttend is part of the Chronologic workforce management portfolio. To find out more about our time and attendance software solutions call 01761 410015 or email hello@chronologic.co.uk.