An estimated quarter of Britons have invested in some kind of cosmetic dentistry, making the industry worth around £2 billion, (Mintel). The corporate dentistry sector is also continuing to grow and groups with over three practices have an estimated market share of 22%, worth in the region of £1.3 billion. 6,950 dentists are now employed by corporate dental practices (LaingBuisson).
Being a successful healthcare provider is not just about looking after people’s health. If you’re responsible for a growing health-related business then the truth is you’ll also have to grapple with the administrative side of running a business.
We take a look at the experiences of one successful modern dental cosmetic surgery clinic.
Brighton Implant Clinic
The award-winning Brighton Implant Clinic was founded in 2009 by Dr Bruno Silva. It has grown to four clinics in and around the south coast city of Brighton, with clinics now in Hove, Hailsham, Worthing and Brighton itself. This modern group of clinics provides affordable dental implants and cosmetic dentistry of many types using the latest clinical techniques in state-of-the-art facilities.
As Dr Silva developed the thriving Clinic he recruited growing numbers of dedicated dentists, dental technicians, dental nurses and administrative staff. Bringing business success on the one hand, on the other, it resulted in the Clinic facing the challenge of keeping track of its varied staff across all of its sites. It took a lot of time to manage the attendance and payroll of a large number of staff, at different locations who were also on a combination of salaried and hourly paid contracts. Then, when one of their old clocking in machines broke, the quest began for a new and better way tracking staff.
Bobby Lambkin-Williams, accountant for the group, told us about their search for a new clocking in system. “We chose uAttend because the system offered the flexibility and convenience we were looking for from a cloud-based service. It was also much cheaper than our existing solution. The fact that hardware support was also included in the cost was a bonus too.”
Staff clock-in using uAttend biometric fingerprint readers. When staff are initially enrolled on the system their fingerprints are encoded and stored, (the fingerprints themselves aren’t stored so there are no privacy issues). Subsequently when a member of staff clocks in their fingerprint is matched to the stored code. Around 75 salaried and hourly paid employees use uAttend to clock in across three sites.
- No more forgotten swipe cards or ‘buddy punching’
- No more time spent on manually processing timesheet data for each employee
- No need to work in the dark – managers can easily get a real time picture of staff on-site across all clinic locations
- No need to spend time on employee queries – staff can log in online and view their timesheets and request holidays
- No maintenance of old clocking in machines – all uAttend clocking in terminals come with a free lifetime repair or replacement warranty. There are no extra software upgrades and updates to pay for either, because uAttend is “in the cloud” you don’t have to worry about updating software on PCs, etc. it’s all done for you.
Dental clinics could also consider using uAttend’s facial recognition clocking in terminals which bring all the benefits of a cloud-based time and attendance system but this time allowing employees to clock in and out via a facial reader – a no touch option.