Customer Stories: Blisworth Hill Properties
Blisworth Hill Properties Ltd, comprises Blisworth Hill Business Park, Tove Valley Cottages and a working farm, Manor Farm, located near Towcester in Northamptonshire.
The business park and 13 luxury self-catering cottages have been sympathetically converted from former working farm buildings.
Sharese Gascoigne is Office Manager.
How did you manage attendance before uAttend?
Sharese explains, “It was all written down on timesheets, some of it was illegible and we couldn’t read it properly. We then used to have comeback with loads of queries. Sometimes people didn’t send in the timesheets at all. There was just a lot of toing and froing.”
Why were you looking for a new time and attendance system?
“The main reason was for reducing the amount of time it takes to process timesheets. Getting a smarter system for processing payroll.”
Why did you choose uAttend?
Initially another system was trialled alongside uAttend but they found uAttend much easier to use. Sharese was also impressed with the responsiveness of the sales team.
“Kayleigh was really efficient and came back to us really quickly and helped us find our way around the system. If we had any queries she answered them straight away.”
It also became clear that using uAttend there were added benefits. One was being able to see people clocking in on sites and knowing they were where they were supposed to be. The smartphone clocking app has geolocation tracking and ringfencing options.
And as Sharese says, “We could use the information for invoicing our customers. We can see straight away how much time our staff spent on customer’s sites.”
What do you particularly like about uAttend?
“uAttend supports us in managing staff across all our businesses. The system helps us segregate staff by department, making it easier for us to run reports for payroll and record data for cash flow etc.”
“It’s really user friendly, easy to navigate around and find your way to the things you need.”
Has uAttend saved time and money?
“It used to take 4 hours processing and running payroll, it’s cut right down to just over an hour max.”
“The system is really good.”
What do you think of our service and support?
“The support we get from you guys is really good. Nothing is ever too much trouble. 10/10 for support!”