About uAttend by Chronologic
Who are we?
As a market-leading time and attendance software, uAttend has been making life easier for businesses around the world since 2010, providing reliable, accurate and affordable cloud-based attendance management solutions.
During this time, uAttend has undergone a series of updates and upgrades to meet changing demands in the way we work and to ensure that businesses of all shapes and sizes can become increasingly more productive and efficient.
uAttend forms part of the Chronologic Ltd portfolio of workforce management and time and attendance software solutions. With over 20 years' experience, Chronologic has built up a loyal client base and a solid reputation as a company able to firstly, and accurately, understand customer's needs; secondly, deliver a software solution that meets the demands of their organisations and, crucially, provide all the support and guidance needed during both the implementation and ongoing use of their systems.
Our entire team is based in our headquarters near Bath, Somerset, from where we deliver all of our training and support.
Precise clocking in and out of staff members means that managers can see the information at any time on the screen.
WANT TO KNOW MORE?
Our friendly sales team will be happy to answer any questions you may have, just get in touch and we'll take it from there.
The system has improved our operation with accuracy of attendance and speed of compiling data.
Group Operations Manager
Why can you trust uAttend?
We know that every new customer is investing not only in one of our systems, but also in us; our implementation, training skills and our ongoing support. Each one is at the beginning of a critical change to the way they work, a change that will affect almost every employee in their business. This is not something we take lightly. We also understand that, before taking that step, potential customers also like to know more about who we are, and rightly so.
Our client retention rate is another clear reflection on not only the services we offer, but how we operate as a company. When clients come to us, they stay. This is a reflection not only of the quality and functionality of the products we offer, but also of the customer service we provide. Others may sell similar software, but our clients know what we are here for them, to solve whatever issues may arise. They know they can always reach our support team, and will find a helpful, friendly voice at the end of the phone.
There are endless reasons why companies benefit from the products we sell. Most clients would say that the money the save is one of if not the most important, but there are myriad other reasons as well, the most important of which is often peace of mind.
As any of our clients will attest to, we still believe in the principle of a company's word meaning something, and have proven, time and again, that we can be trusted.
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Want to see how it works? Start saving time, money and hassle now with our easy-to-use cloud-based system.
Here's a simple guide to our dos and don'ts
No-one knows your company and its needs more than you. Certainly not us. So, in order to help you as best we can, we listen carefully when you tell us what you need, or what issues you are having. By paying close attention, we often identify additional needs that you may not even be aware that you have and then offer a solution, whether your main concern is absence and attendance management, scheduling, payroll calculations or data reporting.
*Cold call. Ever.
We see no point whatsoever in randomly calling businesses. It's a fruitless, time-consuming strategy that tends to make companies rather unpopular, and is something we have never done. All of our enquiries are incoming, and we then respond to specific questions with tailor-made solutions.
You'll receive exactly what you expected to from us, and probably a bit more on top. The investigative process we go through before you sign up for any of our products means that by the time you start using our software, we are 100% confident that your expectations will be met, if not succeeded.
A member of our friendly team will schedule a chat, and explain what our products can offer your company, depending on your unique needs. If you want to sign up, great! If you don't feel it's right for you, absolutely no worries. This is business, and just as we do what's best for ours, we know you will make the choices you feel are best for yours.
Our clients know they can always reach out to a member of our support team, and will find a helpful, friendly voice at the end of the phone, to resolve whatever issues may arise. Because our clients deserve - and receive - our very best efforts. All of our training, support and distribution is carried out from our Somerset HQ by our lovely team who are always happy to help in any way they can.
At uAttend, we are here to solve your problems, rather than create them.
*Overpromise or lie.
We may not always tell you what you want to hear - sometimes the truth is that, unfortunately, the product just cannot do what you want or need it to. And, if that's the case, we will never tell you it can.